MARY CADWELL/ Joanne Froggatt. Age: 23. After loosing her parents to a sickness, Mary lost everything. Having no money or anyone to care for her, she took the job of being a maid at Ashford Estate. Mary keeps quiet when around people of higher rank than her, but she often talks negatively about them around people of her rank and around the other servants of the house. She often has an attitude but doesn't show it around the higher up ranks. She has a crush on Maxwell but she knows that his feelings are too strong for Lydia.
Alice le Due
ALICE LE DUE/ Claire Foy. Age: 20. Alice came from Paris, France where her parents were in the working class. After her parents shipped her off to America to a nice boarding school, Alice became her own person. When she returned form her trip overseas, Alice decided she would take work at Ashford Estate as the stablehand, straying away from the path that normal women make while working at an estate.
Dawn Moore
DAWN MOORE/Angel Coulby. Age: 21. Dawn has been working at Ashford as a gardener since she was fifteen soon after her grandparents got ill and had to live with them, she left to find work that offered a place to sleep seeing as there was no room left in her home for her. It was hard for her to adjust but Ashford is now a home to her. She keeps in contact with her family once a week and loves her job and everyone she gets to interact with.
Florence Jackson
FLORENCE JACKSON/ Clare Calbraith. Age: 25. Soon after the birth of her twin boys at the age of 22, Florence's husband took her children away from her and kicked her out of the house to be with another women. Leaving her with nothing, Florence had to find work to support herself and to help pay for the children she cannot see. She was hired at Ashford to be a maid and has worked for three years. She gets a long with almost everyone and doesn't like to get involved with conflict.
Lottie Addington
LOTTIE ADDINGTON/ Alexis Bledel. Age: 17. Coming from a rather large family; the fifth out of six children, Lottie moved to Ashford to become a ladies maid for Countess Evangeline Thompson. She grows to become very close to the other maids and servants of the house. She is very shy and innocent and loves to read the books from the library. She has a secret ambition to become a published author but would never dream of following it due to the lack of confidence.
Mabel Edwards
MABEL EDWARDS/ Anne Hathaway. Age: 24. Mabel grew up in a small town in America when she moved to England after her husband died in war. She is a nurse in training and came to Ashford to work alongside Doctor Zachary Bradshaw and Edward Harrison. The two become great friends and she learns a lot. She always helps around the Estate when there's downtime with patients. She's a wonderful nurse and a great friend.
Alana Ryder
ALANA RYDER/ Jessica Chastain. Age: 23. Alana came to Ashford as a seamstress. She makes custom dresses for the ladies when quested and loves to repair old ones. When she isn't working on dresses she often helps the kitchen staff to make large dinners and to decorate for holidays. She's very friendly and often voices her opinions on being better than everyone else.
Adria Audley
ADRIA AUDLEY/ Bonnie Wright. Age: 16. Adria came to Ashford as a maid after her family waited until she was old enough to work out of their town. They were pleasantly surprised when she was given such a wonderful job. She is very shy and innocent and tries to keep to herself as much as possible. She is friends with the other maids and tries to stay away from the upperclass men as much as possible. She likes to keep her head down as she works and tries not to make too much conversation.
Beatrice Foster
BEATRICE FOSTER/ Phyllis Logan Age: 40. Beatrice works at Ashford as a Governess and has been employed to the family for the past twenty years. Her husband died in battle many years ago and she still grieves her loss but doesn't let her affect her work. She loves to work with children and is strict but can also be very gentle and kind hearted. She gets along with Michael very well and the rest of the staff-- that is if they behave.
Emma Snow
EMMA SNOW/ Sophie McShera. Age: 16. Growing up in an orphanage, Emma never knew who her parents were. Becoming too old to stay at the orphanage, her overseer got her the job of helping the cooks and servants at Ashford Estate. Being the newest employee, Emma runs around like a chicken without a head, trying to do everything right. She is very kind and helpful and always positive.
Dorothy Manning
DOROTHY MANNING/ Freema Agyman Age: 24. Dorothy is an all around maid who has been working at Ashford for four months now. She always takes on her tasks quietly but if someone provokes her she is not afraid to speak her mind. She gets on with most of the staff and is friendly if you are to her. Her favorite thing to do is to go out into town to avoid the stress of work even though the people are always shouting abuse at her.
Iris Seymour
IRIS SEYMOUR/Kaya Scodelario. Age: 17. Iris is a young girl who just left school once her application to be a governess was answered by the estate. She was born into a small family consisting of her mother and three younger siblings. Her mother fell ill and Iris was sent to beg for food. One day a man took pity on the girl and asked her to come home with him, as it bizarrely turned out this man was her uncle. Her family came to live with him and her mother became pregnant with her Uncle's child; it is unknown whether she fell for the looks herself mostly, spending most of her time teaching the younger ones.
Hazel Amery
HAZEL AMERY/ Rebecca Ferguson. Age: 20. Hazel has worked at Ashford since she was sixteen but recently has taken some time off when her parents parished in a fire that destroyed her entire home. She comes back to work after a few months of grieving over her loss and works as the gardener. She's a bit snarky sometimes but is all around a good person. She gets along with the men that work outside and develops feelings for Cliff.
Abigail Anderson
ABIGAIL ANDERSON/ Cara Theobold. Age: 22. Having her family send her over from America for schooling and to stay with her aunt, Abigail grew up with the finer things in life. But, as a thing of rebellion, Abigail left school and the care of her aunt, and became a maid. Abigail always wanted the simpler things in life, and felt that the money her family has, corrupted them all. She didn't want to become what they were. Abigail is happy to be a maid at Ashford. She is funny, and nice to everyone, and enjoys reading books.
Gentlemen
Doctor Zackary Bradshaw
ZACKARY BRADSHAW/ Ian Somerhalder. Age: 28. Soon after Doctor Harrison passed away, Zackary was called to Ashford to take his position. Unlike the other doctor, Zackary has a low tolerance for nonsense and can come off as a jerk sometimes. He enjoys smoking with the butler Maxwell and becomes good friends with him. Zackary sometimes used his title of hit on women and try to seduce them with all the money that he has. He is a worker at Ashford but would never consider himself lower-class due to his pride. Even though he may come off as a jerk, he has a soft side that he only shares with a few of the ladies at the Estate. Usually not one for commitment, the doctor finds himself fancying Eleanor, young and innocent, not like the confident and out there women of his past.
Doctor Edward Harrison
EDWARD HARRISON/ Matt Smith. Age: 28. Edward has worked at Ashford since he first started out as an assistant. He is very brilliant, funny, and charming. Since he's been there for so long he's friends with nearly every resident, but very close to the Hayes family and the men. He is upperclass with the money he makes but is considered lower because of his job. He's very loving and friendly and loves all of his patients. His romantic life has always been something he's kept privet but one things for sure, he isn't going to marry until he finds the right girl for him.
Hank Jefferson
HANK JEFFERSON/ Ed Speleers. Age: 26. Hank started at Ashford when he was fifteen after his Father died. He's a butler but is after Michael St. James' job for when he gets old enough to fill the position. He is deviously charming and the first person you'd point your finger at if something went missing. He enjoys his job as much as he can and tries to pay minimum attention to the upper class as possible. Hank finds himself lusting after Rita Hughes as well, hoping to win the race for her hand.
Alfred Merriweather
ALFRED MERRIWEATHER/ Matt Milne. Age: 25. Alfred (Alfie, as family calls him to which he doesn't like) came to Ashford to find work as a footman to one of the Counts at the Estate, and so he could be around for Maggie's wedding. Alfred is very protective over his little sisters and is prepared to fight any man that comes across them. He acts as the father to Esther and Maggie while their father is back at home.
Elliott Alexander
ELLIOTT ALEXANDER/ Robert Downey Jr. Age: 26. An only child with poor parents, Elliott taught himself everything he need to know at a young age, and also learned every other trade in his hometown. When he became old enough to work, he became an apprentice underneath a blacksmith. He then was hired by Lord Hayes to work at Ashford. Elliott is a fun loving guy and flirts a lot.
Elijah McDermott
ELIJAH McDERMOTT/ Daniel Radcliffe. Age: 25. Elijah is the nephew of the family accountant. He always comes to the Estate with his family ever since he was little and is currently a permanent resident at Ashford. Elijah is quite fond of the animals. Unlike other men his age, Elijah is an honest with traditional values.
Michael St. James
MICHAEL ST. JAMES/ Jim Carter. Age: 47. Michael grew up in a family of servants His own father was a butler here at Ashford estate. So of course when the job of head of the help was offered to him, he took it. Michael is a hard worker and takes his job seriously. He mainly keeps to himself since there isn't really anyone on the workforce expect for the stablemen that are his age. But Michael is kind and loves to read.
Cliff Warner
CLIFF WARNER/ Max Irons. Age: 23. Cliff came to Ashford to work with the stables since they were shorthanded. He has worked with horses his whole life and is very poor. He is shy when he first meets someone but warms up to people quickly. He fancies many of the maids and never misses an opportunity to flirt.
Eli Green
ELI GREEN/ Gethin Anthony. Age: 21. Eli came to Ashford to find work to help pay for his family. Now sending home 70% of his earnings as a Coachman to his Mother and Siblings as his Father passed away. Fredrick being the oldest has full responsibility now but that doesn't stop him from using his savings to have a drink with the other men every now and again.
John "Wes" Wesley
JOHN WESLEY/ Joseph Morgan. Age: 25. John is a gunsmith at Ashford like his grandfather, one of the best in the country in fact. He is exceptional with his hands and a better shooter than most of the men at Ashford. He is a charmer with the ladies but rivals any sort of competition knowing that even though he is lower class he thinks he is better than most men.
Wyatt O'Hara
WYATT O'HARA/ Collin Morgan. Age: 17. Wyatt is the new stable boy from Dublin where he grew up the only child to a couple very much in love. His parents relationship strengthened his values of love from a very young age. Being an only child, he learned to make his own fun sometimes finding trouble along the way. Wyatt is very clever and has quick wit. He instantly takes to Adria Audley upon his arrival at Ashford.
Glen McAllister
GLEN MCALLISTER/ James McAvoy. Age: 24. Glen before arriving at Ashford was a footman up in Scotland though his rank was shifted to valet.He was sacked for undressing one of the daughters of the house at her request, Glen knew not of her intentions He was born to an inventor and his wife who sadly died moments after birth. With his strange father Glen was strange too, as a child - and on some occasions he still is childlike now. With a lot to learn about his new life as valet to Richard Hayes , how will Glen fair?